LG Linear Compressor Warranty: Aurora CO Owners Guide
LG Linear Compressor Warranty:
What Aurora CO Owners Need to Know
LG’s linear compressor warranty is 10 years on the part. Here’s what’s covered, what isn’t, and how to use it if your LG stops cooling in Aurora.
LG makes some of the most popular refrigerators in Aurora — French door, bottom freezer, counter-depth models in thousands of local homes. They’re well-designed appliances with one historically problematic component: the linear compressor. LG has faced significant legal and regulatory scrutiny over compressor failures on certain models, and as a result, offers a more generous compressor warranty than most brands.
If your LG refrigerator stopped cooling and it’s under 10 years old, read this before you do anything else.
Does LG offer a 10-year compressor warranty in Aurora?
Yes. LG’s linear inverter compressor carries a 10-year parts warranty from the original date of purchase. Labor is not included after the first year — you pay labor costs for the compressor replacement even if the part itself is covered. LG also had specific settlement programs related to class action suits over compressor failures on certain model series, which may provide additional coverage or rebates depending on your model and purchase date.
LG Refrigerator Warranty Coverage — Quick Reference
| Component | Parts Coverage | Labor Coverage |
|---|---|---|
| Linear Inverter Compressor | 10 years | 1 year only |
| Sealed System (refrigerant, evaporator, condenser) | 5 years | 1 year only |
| All Other Parts | 1 year | 1 year |
| Cosmetic / Plastic Parts | 1 year | Not covered |
Note: Warranty terms can vary by model and purchase date. Verify coverage directly with LG using your model and serial number at lge.com or by calling 1-800-243-0000.
What the Compressor Warranty Covers
The 10-year warranty covers the linear inverter compressor part itself — the physical component. If your LG stops cooling due to compressor failure and the unit is under 10 years from original purchase, LG should provide the replacement compressor at no charge. You’ll pay for the labor to install it, which runs $200–$350 in Aurora depending on model access difficulty.
What the Compressor Warranty Doesn’t Cover
- Labor after year 1 (you pay for installation even with a covered compressor)
- Refrigerant charges (sealed system repair requires refrigerant, which is not covered after year 5)
- Consequential damage — food loss, secondary damage from the failure
- Failures caused by improper installation, misuse, or power surge damage
- Units purchased from unauthorized dealers
Keep your purchase receipt or registration email. LG warranty claims require proof of original purchase date. If you bought through a major retailer (Best Buy, Home Depot, Costco), you can often retrieve this through your account. Without purchase documentation, LG defaults to the manufacture date on the unit, which may be months before you actually bought it.
LG Compressor Class Action Settlement
LG faced class action litigation over linear compressor failures in certain refrigerator models manufactured between 2014 and 2017. The settlement provided extended warranty coverage and/or rebates for qualifying units. If your LG French door or bottom freezer refrigerator was purchased during this period and has experienced compressor failure, you may have additional remedies beyond the standard warranty. Check the settlement details at the case administrator’s website or call LG directly with your model number.
My LG stopped cooling — how do I know if the compressor is the problem?
The classic LG linear compressor failure symptom: the refrigerator runs (you can hear the fan) but neither the fridge nor freezer gets cold. The compressor may click on and off rapidly without holding temperature. You might hear a click every few minutes as the compressor tries to start. This is distinct from a condenser fan failure (which usually causes gradual temperature rise) or a sealed system refrigerant leak (which causes one section to cool less than the other). I can confirm the diagnosis with a current draw test — a failing LG linear compressor draws significantly lower amperage than spec.
How to Make an LG Warranty Claim in Aurora
- Locate your model and serial number — inside the fridge on a label on the left wall, typically near the top
- Find your proof of purchase — receipt, retailer account history, or warranty registration email
- Call LG at 1-800-243-0000 or use their online service request portal at lge.com — provide model, serial, and purchase date
- LG will either send an authorized service tech or confirm a compressor ship to your local tech — in Aurora, authorized LG service sometimes has long wait times; you can request to use an independent technician with LG providing the part
- Get the diagnosis documented — have any technician document the failure as compressor failure before the claim is approved
Using an Independent Tech for LG Warranty Work in Aurora
LG warranty repairs are typically done by LG-authorized service providers. In Aurora, authorized LG techs can have 1–2 week wait times for warranty calls. LG’s policy does allow for reimbursement in some cases when authorized service isn’t available within a reasonable timeframe. Call LG customer service and specifically ask about your options — documenting the attempt to schedule authorized service is important for any reimbursement request.
LG Not Cooling? Let Me Diagnose It First.
I’ll confirm whether the compressor is the failure, document it for your warranty claim, and walk you through the LG process. $75 diagnostic in Aurora.
Call (720) 606-7970